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Digital Transformation: A Falling Domino Extravaganza without Integration

By Special Guest
Chandra Shekhar, Correspondent
February 08, 2019

Digital transformation is moving from theory to practice and many enterprises are ramping up their capabilities for competitive survival. Enterprises are irreversibly changing their ecosystems and adopting heterogeneous and highly independent technologies. During this process, they are acquiring spiraling technical debt and crippling complexity. Without integration capabilities, they are failing to get the ROI they expected.

Digital Transformation is not a onetime process, it is a continuous process which requires integration at every turn. Without strong integration capabilities, enterprises can fail to unlock their transformation's true value. Enterprises can have a hard time realizing true value from their transformation project.

Digital Transformation Becomes a Self-Sabotage Drive Without Integration
While pursuing digital initiatives, enterprises are expected to deliver on a multitude of business objectives from augmented analytics, autonomous things, omnichannel experiences to customer experience. The technologies need to work across multiple business functions, models, engagement channels, etc. Loose coupling and integration of people, processes, and technologies is required to adapt to new market realities, and realign on opportunities without missing a beat.  A dearth of integration capabilities means that an enterprise cannot absorb high volumes of data, and deal with silos.

Without integration, enterprises face:

  • Massive Backlogs: Enterprises have more workflows than their IT or business teams can deliver. They face a backlog of applications, processes, and business logic which need to be developed.
  • Legacy Debt: Enterprises realize they have significant legacy IT resources onpremise which are being used in parts. It is not feasible for enterprises to lift and shift these tools in one go. It is hard to integrate these systems with cloud based technologies and support new initiatives.
  • Scarce Resources: Digital transformation requires specific skills. Enterprises need to invest in hiring or training or filling skill gaps.
  • Uncertainty: Digital transformation models suffers from inertia. Enterprises adopt digital technologies without changing their culture. Developers developing code at a faster rate and testers trying to safeguard organizational interests run into conflict with each other.

Lack of cross-functional coordination means enterprises remain saddled with siloed data sources, little management of data quality and lineage, few automate end-to-end data management processes, and inconsistent compliance with enterprise-wide requirements, such as the GDPR.

Data integration frameworks should be scalable, fast, and efficient and it should allow enterprises to extend digital capabilities in a non-disruptive way.  An integrated ecosystem lets enterprises in delivering services in a faster, continuous way, address these new and rapidly multiplying challenges

What the Digital Leaders do Differently?
Amazon shocked many behemoths with its simple & highly personalized interface. The organization transformed from an online book seller into a leading e-commerce player. Amazon gets over 1 lakh clicks across the globe in just one second. Similarly, Netflix make thousands of code updates in a minute. Uber set up an entirely new industry in a very short span of time and changed the way people book their travel. An interesting thing to note here is that all of them have not developed anything from scratch. They have just layered all technologies including CRMs, maps, search engines, payment systems cohesively into platforms that deliver ubiquitous services. They have integrated all these technologies in turn to become start-ups to technological behemoths.

Continuous integration helps teams to determine end-to-end efficiency and support business processes. It provides foundational support to their IT for governing technologies, minimizing downtimes, streamlining data exchange, and driving innovations in a non-disruptive way. These advantages help enterprises in achieving faster deployment, lower cost, and faster time to value.

Architecting a Flexible Integration Architecture for change with Enterprise Integration Enterprise integration offers business user capability to build fast, flexible and future-proof integrations. Business users can leverage its platform for quickly engineering & executing production-ready integration flows and monetizing complex B2B ecosystems.

Ecosystem integration allows teams to connect data applications and streamline data exchange. Digital decoupling of services allows enterprises to drive new engagement models with customers & partners. Enterprises can build automated pipeline for Big Data, enabling governance, and automated flows.

Leading enterprises are using the continuous integration ability for addressing strategic integration needs for faster deployment, lower operational cost, and improved time to value. The Solution streamlines the SMAC components of digital transformation. Rapid integration minimizes complexity and smooths out the path to digital transformation. Enterprises can set up a future-ready architecture that helps them in getting through the next quarter century of success.

Edited by Ken Briodagh
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